Lots of options for what might be happening: Create an account first. Being logged in solves a number of problems. Smart devices on certain browsers, from time to time, don’t …
Classes ought to show up right away. If not, there are a few possibilities: If your payment was made through Paypal by e-check, that takes a few days to clear. …
Sorry about that! When everything was moved over here, purchases weren’t all able to be auto-moved, and one class got eaten by the interwebs. If the item is a free …
Email me with an explanation of your situation and I’ll do what I can to make it right. 🙂
Use the “Gift Card” option in the menu bar. If you want to receive the email about the gift so you can wrap it up, put your own email as …
If you keep getting returned to the same page, there are one of two reasons: You don’t already have an account. You’re using an insecure password. Enter in a new …
Go to your profile to edit your password or account details. If you are not logged in, then click on “Forgot Password” when you attempt log-in.
Subscribe using the “subscribe” link in the menu. Emails you receive are only class-related ones. (Including future coupon codes. So you won’t want to miss out.) A general note: for …
Yes, even for free accounts. Having an account is the way to access your classes. Please know that we do not sell or share ANY of your private information with …
The user account, generated through WordPress, uses gravatar to generate user profile photos; on their site, create an account with the same email you use here at Art-Classes and upload …
If you signed up for a class or created a user account years ago over at sandyallnock.com, those were transferred here. You may need to sign in with your email …
First, be certain you’re logged in with the email address you used to purchase the class. If it was a different account, they can be combined – just send an …
Hopefully your class purchase has been transferred, but if not, just send an email and I’ll get you set right up.