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  • Choose A Class
    • On sale
    • Newest Courses
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    • Watercolor
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    • Stamped Watercolor
    • Watercolor Pencil
    • Alcohol Ink
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I just purchased a class, and it didn’t show up in my profile.

Classes ought to show up right away. If not, there are a few possibilities: If your payment was made through Paypal by e-check, that takes a few days to clear. …

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I purchased a class on your other site that isn’t in my profile.

Sorry about that! When everything was moved over here, purchases weren’t all able to be auto-moved, and one class got eaten by the interwebs. If the item is a free …

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How do I request a refund?

Email me with an explanation of your situation and I’ll do what I can to make it right. 🙂

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How do I redeem a coupon?

Type your coupon code in the box at checkout.

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How do I gift a class to someone else?

Use the “Gift Card” option in the menu bar. If you want to receive the email about the gift so you can wrap it up, put your own email as …

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I’m stuck in a change-password loop.

If you keep getting returned to the same page, there are one of two reasons: You don’t already have an account. You’re using an insecure password. Enter in a new …

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How do I change my password?

Go to your profile to edit your password or account details. If you are not logged in, then click on “Forgot Password” when you attempt log-in.

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How do I subscribe or unsubscribe from your emails?

Subscribe using the “subscribe” link in the menu. Emails you receive are only class-related ones. (Including future coupon codes. So you won’t want to miss out.) A general note: for …

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I’m concerned for my privacy. Do I have to set up an account?

Yes, even for free accounts. Having an account is the way to access your classes. Please know that we do not sell or share ANY of your private information with …

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How can I upload a photo to my profile?

The user account, generated through WordPress, uses gravatar to generate user profile photos; on their site, create an account with the same email you use here at Art-Classes and upload …

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Why does the site say an account with my email already exists?

If you signed up for a class or created a user account years ago over at sandyallnock.com, those were transferred here. You may need to sign in with your email …

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I had purchased a class but it seems to have disaappeared.

First, be certain you’re logged in with the email address you used to purchase the class. If it was a different account, they can be combined – just send an …

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I purchased a class or chart on your blog years ago – do I need to re-purchase here?

Hopefully your class purchase has been transferred, but if not, just send an email and I’ll get you set right up.

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Copyright ©2016-2022 Sandy Allnock, LLC. All rights reserved. ©2016-2022 Art-classes.com and Sandy Allnock Sandy Allnock LLC, PO Box 23395, Federal Way WA 98023 USA

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