Have questions? We are here to come alongside you and help out! Please tap on a category below to find common questions and their answers – if you don’t find what you need, use the form at the bottom to submit your question.
PS: Technically *I* am here…I’m Sandy and I may use the royal “we” on this page, but the only staff around here are pictured – the pups!
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All the most common questions
If you purchased a hex chart from the instructor’s blog, it needs to be manually moved over – just email me and I’ll get ya hooked up!
Color Charts
Yes with the exception of Luminance. You can re-download a fresh copy made in 2021 from the downloads section of your account.
The rest of the companies have not added colors since they were created. If only one or two colors are added there won’t be a new chart made, but if a decent number of colors need to be added, new charts will be made.
If you purchased a hex chart from the instructor’s blog, it needs to be manually moved over – just email me and I’ll get ya hooked up!
Those are not classes so do not show up in your classes list; if you purchased anything on the instructors blog, email her to get fresh copies of those items.
Didn’t find the answer?
Drop the pups a note!